Frequently Asked Questions

Membership and Subscription Help

How long does a membership last?

A membership account lasts for a year from the date the account was activated. Note: If your account was activated on May 23, 2019, the account expires after a year, that is May 23, 2020.

How long does it take for an account to activate?

You receive an email once the payment process is complete after which you can instantly log in to access your account.

My subscription has expired. How do I renew my account?

Log in to your account with your existing username and password. You will be redirected to the renewal page with two payment options. Choose what is convenient and get back on board.

Can I use the same e-mail ID while subscribing toward another account?

Yes, you can create multiple accounts from a single e-mail ID registered on our site, but make sure you use different usernames.

My account has expired a month ago. Can I still renew my account?

Yes. Just log in with your old username and password. You will see a message that says your account is expired. There will also be a renewal link. Click, pay, and get yourself back on board.

24/7 Guidance & Assistance

How long does it take to receive a response mail?

We will respond to your query or feedback within 1-2 business days. There is a possibility of our responses going into your spam folders. Kindly do check in your spam folders as well, when expecting a response from our end, or add us to your contact list.

Is there a dedicated email for me to contact you if I have issues accessing my account?

Yes. You can send your queries to support@mathworksheets4kids.com, and one of our support associates will get in touch with you.

What do I do if I lose my password?

There is a password resetting option in your account using which you can instantly change the password. Alternatively, you can email us, and we will help reset it.

Billing and Payment Help

How do I make payments toward Mathworksheets4kids?

For an individual membership, you can make the payment in a number of ways, including PayPal, a check, money order, and credit card. Alternatively, to obtain a School Building License, you may use the purchase order. Our membership page has a list of all the currently available payment options. Choose the one that best suits you.

How do I make payments using PayPal? How does it work?

PayPal is the easiest way to make payments online. When you click on the "Pay Now" button, you will be redirected to a secure payment gateway: the PayPal website. Ensure you fill in the correct details for a quick and hassle-free payment processing experience. If you don't have a PayPal account simply use the guest option to make your payment, or consider creating one.

How do I pay with a check or money order?

Print the order form, fill it with relevant details, and mail it to us along with your check or money order. We will set up your account and intimate you once it's up and running.

Will my credit/debit card be charged automatically whenever my subscription expires?

No. We do not do an auto-renewal or charge any amount to your account when your subscription period expires. Instead, we will send you details of your account expiration along with a renewal link that will enable you to renew your account.

Why was my credit card declined?

When it says your credit card was declined, it means you were not charged for the order. We suggest that you check with your bank to figure out why the payment was declined. Alternatively, you could try again using another card or a different payment option.

Login Help and Terms of Use

Can I log in from home and from school as well?

Yes, you can log in from home, school, or from any place that has an internet connectivity.

Can I share my membership account details with others?

Kindly refrain from sharing your username and password with others, as it would contradict our Terms of Use and Privacy Policy.

Can I share my worksheets with others?

Yes, you may make copies of the worksheets available on the site and share it with others, but uploading or republishing material from this website is strictly prohibited. However, you can share the link of the PDFs and the website link in another website for reference.

How many times can I log in to Mathworksheets4kids in a day?

You are free to log in to Mathworksheets4kids and access the worksheets as many times as you wish to.

Will I get a refund If I wish to discontinue?

Yes. If you are unhappy for any reason, we'll issue you a full refund provided you intimate us within 7 days from the date of payment. For more information regarding refund, please go through our Refund Policy.

Viewing and Printing Help

How do I view the worksheets?

All worksheets are in the PDF format. You need an Adobe Reader to view them. If you don't have an Adobe Reader, you can simply download it from our website for free.

When I print the worksheets with graphs, the grid lines do not appear. What do I do?

The grid lines may not appear if a print is taken directly from the browser. However, if a print is taken after the PDF is downloaded onto the system, that should solve the problem. We suggest that you first download the PDF onto your computer and then take a print.

What if I can't print a particular worksheet or two?

All our worksheets being instantly printable, it is highly unlikely that you have problems printing them. And if you did, we would help you out. All you need to do is send us an email, mentioning the details of the worksheet you are trying to print.

Site License Information

How do I apply for a Building License?

Mail-in your purchase order along with the Site License Order Form to acquire a Building License for multiple users within a single building. Click Site License Order Form to download it.

How much does a site license cost me?

Currently, our site license program costs $200 per year for one school building and $150 for every additional building. Please contact us for more details.

Can all our teachers use the same account?

Yes. The School Building License allows as many teachers/users as there are within a single building to access the account. Click here to download the Site License Order Form.

Updates to the Website

Do you regularly add to the number of worksheets on Mathworksheets4kids?

Yes. We regularly add to our already-profound stock of worksheets. Stay current by checking out our 100 latest worksheets. Click here to see our latest additions.

Can I request for worksheets on a specific topic if I don't find them on the website?

Yes. You are welcome to do so. We believe knowledge best thrives when it reaches as many people as possible. Our experts will work on the requested topic, and we will let you access the worksheets as soon as they are ready.

How do I contact Mathworksheets4kids for any suggestions, comments, or feedback I may want to share?

Go to 'Contact Us' on our website. Enter the details in the fields specified and use the comment box to share your views. Alternatively, you can send an email to support@mathworksheets4kids.com.